Top 20 Questions Tenants Ask — With Clear Answers
1. How do I report a maintenance issue?
You can contact me directly through WhatsApp or the contact form on the website. I respond quickly, and most issues are handled within 24–48 hours.
2. Who pays for maintenance?
If something breaks due to normal wear and tear, I cover it. If damage is caused by misuse, the tenant is responsible.
3. How do I pay my rent?
Payments can be made via bank transfer, Revolut, or as instructed in your rental agreement.
4. What is included in the rent?
Your rental agreement clearly specifies what is included. utilities are usually separate.
5. Do I pay garbage taxes?
Yes, tenants are responsible for annual garbage tax unless stated otherwise in your agreement.
6. What happens if an appliance stops working?
I will arrange repair or replacement depending on the situation.
7. Can I have pets?
Pet policy depends on the property. Please ask before signing the agreement.
8. How much notice must I give before leaving?
Standard notice in Cyprus is one month, provided all obligations are met.
9. Can I repaint or modify the apartment?
No modifications are allowed without written permission.
10. How do I get my deposit back?
When you return the property in the same condition and all bills/rent are settled, the deposit is returned within a reasonable time.
11. Who handles pest control?
Small issues (like ants) are the tenant’s responsibility. Major infestations will be handled by me.
12. What if I pay rent late?
A late fee may apply depending on the agreement. Always inform me in advance if you face difficulties.
13. How do electricity and water bills work?
Meters are transferred in your name unless the agreement states otherwise. You pay for your own consumption.
14. What if I lose my keys?
Replacement of keys or locks is the tenant’s responsibility.
15. Can I add extra furniture?
Yes, as long as it doesn’t damage the property. Furniture cannot be removed without permission.
16. How do I renew my rental agreement?
You can request renewal 1–2 months before the end date. Renewal depends on availability and agreement terms.
17. What if something happens to the internet connection?
Internet is usually under the tenant’s name. You will contact the provider directly.
18. Are visitors allowed to stay overnight?
Yes, but long-term guests (over 15 days) must be discussed with me.
19. What happens if something breaks during a storm?
Weather-related damage is assessed case by case and usually covered by me.
20. How do I contact you in an emergency?
WhatsApp message or call immediately. If there is danger, always contact emergency services first.